Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I set up a Junk Folder in Thunderbird? I am not receiving some important emails. I've been told to look in Junk Folder. I don't have one.

  • 3 majibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by christ1

more options

I do not have a Junk Folder. I know that I am not receiving some emails that are not junk but cannot figure out where they are going. Someone said you have to set up a Junk Folder and then you can look through it to see it important email is being filtered out. Have tried asking this question several times and they say I'm asking about Firefox. I'm needing help with Thunderbird. If this is not the correct "place" to ask the question, please direct me to the correct area. Thanks,

I do not have a Junk Folder. I know that I am not receiving some emails that are not junk but cannot figure out where they are going. Someone said you have to set up a Junk Folder and then you can look through it to see it important email is being filtered out. Have tried asking this question several times and they say I'm asking about Firefox. I'm needing help with Thunderbird. If this is not the correct "place" to ask the question, please direct me to the correct area. Thanks,

All Replies (3)

more options

What is your account type - POP or IMAP?

more options

Don't know whether account is POP or IMAP==Am ignorant. Have TimeWarnerCable internet/email. How do I find out which I have?

more options

Please post your Troubleshooting Information. Help (Alt-H) - Troubleshooting Information