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import/export has disappeared

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

ian_paterson1
ian_paterson1
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Hello, I used to be able to backup my emails by right clicking on the folder and choosing import/export... Now the menu when I right click is different and starts with Open in new tab; how do I recover the import/export facility? I also have another question: I do not see a junk folder in my Thunderbird email and as I no longer receive some newsletters I wander they are not in a junk email I cannot locate. Thank you Regards, Ian Paterson [email protected]

Hello, I used to be able to backup my emails by right clicking on the folder and choosing import/export... Now the menu when I right click is different and starts with Open in new tab; how do I recover the import/export facility? I also have another question: I do not see a junk folder in my Thunderbird email and as I no longer receive some newsletters I wander they are not in a junk email I cannot locate. Thank you Regards, Ian Paterson [email protected]

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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For TB 68, install the new ImportExportTools NG add-on:

https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/

Is your account IMAP, and if so, is the Junk/Spam/Bulk folder subscribed? Right-click the account in the Folder Pane, Subscribe, click Refresh, and check the relevant folder.