搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can not enter secondary email address.

  • 1 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 cg1123

more options

I want to change my primary Firefox account email. According to the instructions, I need to first enter my secondary email, but when I do that I get a message it already exist. However, under secondary email it always reads "None". How do I get out of this loop so I can change my email settings? Thank you.

I want to change my primary Firefox account email. According to the instructions, I need to first enter my secondary email, but when I do that I get a message it already exist. However, under secondary email it always reads "None". How do I get out of this loop so I can change my email settings? Thank you.

所有回覆 (1)

more options

You may already have an account under that second e-mail address. Sign-in and delete that account, then retry with the secondary e-mail add again.