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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How to change my email address?

  • 4 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i ronaldo.junior

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Hi,

I have been trying ti change my firefox account email address and this website does not seem to work on any browser, even firefox.

The instructions to add a secondary email and make it primary does not work, it fails to add a secondary email, the form opens, you enter the email but it gets stuck there.

Can I get help here, please?

Hi, I have been trying ti change my firefox account email address and this website does not seem to work on any browser, even firefox. The instructions to add a secondary email and make it primary does not work, it fails to add a secondary email, the form opens, you enter the email but it gets stuck there. Can I get help here, please?
Sarin'efijery napaingotra

Vahaolana nofidina

I'm not sure what you entered in the confirmation field as I think that this wouldn't be a code that long. Also I'm seeing an empty secondary email field where I would expect to see that secondary email address.

Did you use a Copy/Paste from the email ?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

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Hi Dropa,

I am not sure you understood my question. My primary email is verified, I still have access to it and to the firefox account by using that email. What I want to do is to add a secondary email address and replace my primary email with the secondary but the functionality on the website is broken.

Novain'i ronaldo.junior t@

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Hi. Try this link instead: https://accounts.firefox.com/settings Good luck.

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Vahaolana Nofidina

I'm not sure what you entered in the confirmation field as I think that this wouldn't be a code that long. Also I'm seeing an empty secondary email field where I would expect to see that secondary email address.

Did you use a Copy/Paste from the email ?

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My apologies. I did not read the message properly and was entering the new email address instead of the code.

it all works fine.

thanks