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Tried the posted solution for the RETR problem and it works once then it returns. How do you make the change permanent?

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Tried the posted solution for the RETR problem and it works once then it returns. Once the email dl'ds the file deleted per the instructions returns. How do you make the change permanent?

Tried the posted solution for the RETR problem and it works once then it returns. Once the email dl'ds the file deleted per the instructions returns. How do you make the change permanent?

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Hi DOC808HI

  1. I don't know what you mean by "posted RETR solution". Could you please post a link to the suggested solution? Perhaps you are referring to this thread: https://support.mozilla.org/en-US/questions/991792 ?
  2. Anyhow any further troubleshooting information you can provide will be great e.g. Your Operating System Version (XP, 7, Mac OS X Mavericks), your anti-virus if any, your mail provider, your ISP, what you did, what happened with exact error message, what happened

Cheers! ...Roland