搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problem: Firefox running ok, doesn’t crash, but freezes up some website page.

  • 1 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 FredMcD

more options

Use updated Firefox as default browser on my Win10 desktop. Problem started in about 2wks: I open my cdn bank website, sign in with pw, get my banking items page, click on any item, and browser freezes, doesn’t let me open any of banking items. Now top of this page comes tiny msge: "This page is slowing down Firefox. To speed up your browser, stop this page. Stop" Even the SignOut spot is frozen! I dont care about slower speed , I am only using that website for a couple of minutes. I have to turn off Firefox, everything else in PC works ok. I now tried MS Edge, and the same bank website works perfectly (like did before on Firefox)!!! I prefer Firefox security features, please help!!! If not, MS Edge is my default browser!!!

Use updated Firefox as default browser on my Win10 desktop. Problem started in about 2wks: I open my cdn bank website, sign in with pw, get my banking items page, click on any item, and browser freezes, doesn’t let me open any of banking items. Now top of this page comes tiny msge: "This page is slowing down Firefox. To speed up your browser, stop this page. Stop" Even the SignOut spot is frozen! I dont care about slower speed , I am only using that website for a couple of minutes. I have to turn off Firefox, everything else in PC works ok. I now tried MS Edge, and the same bank website works perfectly (like did before on Firefox)!!! I prefer Firefox security features, please help!!! If not, MS Edge is my default browser!!!

所有回复 (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.