搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

will not work properly on Aldi website. Unable to selet items for basket or alter quantity. OK on MS Edge

  • 3 个回答
  • 1 人有此问题
  • 19 次查看
  • 最后回复者为 agmcb1agmcb1

more options

Firefox will not work properly on Aldi website. Unable to selet items for basket or alter quantity. OK on MS Edge

Firefox will not work properly on Aldi website. Unable to selet items for basket or alter quantity. OK on MS Edge

被采纳的解决方案

User JS: No This is from your troubleshooting information that you uploaded.

If you turn off Javascript, I would guess that very few websites will function properly. Also, the Adblock Plus could potentially be blocking a necessary resource for the website to work properly . Turn both of these addons off for this particular website, then open it in another tab or refresh the page.

The next step would be to start FF in safe mode with all of the addons disabled:


Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

定位到答案原位置 👍 1

所有回复 (3)

more options

what is an "Aldi" website?

由myPalabok于修改

more options

选择的解决方案

User JS: No This is from your troubleshooting information that you uploaded.

If you turn off Javascript, I would guess that very few websites will function properly. Also, the Adblock Plus could potentially be blocking a necessary resource for the website to work properly . Turn both of these addons off for this particular website, then open it in another tab or refresh the page.

The next step would be to start FF in safe mode with all of the addons disabled:


Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

由Keith Tysinger于修改

more options

Hi, Thanks for feedback. Opening in safe mode solved problem. As it's only this one website I have a problem with on Forefox and it the site works on MS Edge OK I wil leave it at that. Thanks for the prompt help. Alan