搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes on startup - will not start in safe mode

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 arog1354

more options

Not all crashes logging - latest crash report:

crash.main.2 1443807018 e0be77cf-2495-4a6b-9890-a53c21fa6b80 ProductName=Firefox ReleaseChannel=release Version=41.0.1 BuildID=20150929144111 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} SecondsSinceLastCrash=54 BlockedDllList= SystemMemoryUsePercentage=23 TotalVirtualMemory=4294836224 AvailableVirtualMemory=4072185856 TotalPageFile=19141926912 AvailablePageFile=16156196864 TotalPhysicalMemory=16591790080 AvailablePhysicalMemory=12694155264

Have uninstalled/re-inistalled, gone back to release 40, no difference. Will not start, just get crash reporter opened.

Not all crashes logging - latest crash report: crash.main.2 1443807018 e0be77cf-2495-4a6b-9890-a53c21fa6b80 ProductName=Firefox ReleaseChannel=release Version=41.0.1 BuildID=20150929144111 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} SecondsSinceLastCrash=54 BlockedDllList= SystemMemoryUsePercentage=23 TotalVirtualMemory=4294836224 AvailableVirtualMemory=4072185856 TotalPageFile=19141926912 AvailablePageFile=16156196864 TotalPhysicalMemory=16591790080 AvailablePhysicalMemory=12694155264 Have uninstalled/re-inistalled, gone back to release 40, no difference. Will not start, just get crash reporter opened.

所有回复 (2)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

If you can't open Firefox, see:

more options

There are no crash reports starting pb-xxx. Firefox goes immediately to the crash reported on starting up but it isn't logging the crash beyond what I've already posted.