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Firefox crashes when starting

  • 2 个回答
  • 3 人有此问题
  • 5 次查看
  • 最后回复者为 kteinc

kteinc
kteinc
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Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporter each time I try to start Firefox.

My Crash ID: bp-1bb519d8-ea46-4cdf-85b5-ac3312151004

Crash Report: AvailablePageFile: 4136968192 AvailablePhysicalMemory: 1582690304 AvailableVirtualMemory: 4137361408 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1443976420 Email: [email protected] InstallTime: 1443911622 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 85 StartupTime: 1443976420 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7892844544 TotalPhysicalMemory: 3947364352 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporter each time I try to start Firefox. My Crash ID: bp-1bb519d8-ea46-4cdf-85b5-ac3312151004 Crash Report: AvailablePageFile: 4136968192 AvailablePhysicalMemory: 1582690304 AvailableVirtualMemory: 4137361408 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1443976420 Email: [email protected] InstallTime: 1443911622 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 85 StartupTime: 1443976420 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7892844544 TotalPhysicalMemory: 3947364352 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1 This report also contains technical information about the state of the application when it crashed.

被采纳的解决方案

hi kteinc, looking at this report, it looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

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所有回复 (2)

philipp
philipp
  • Moderator
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选择的解决方案

hi kteinc, looking at this report, it looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

kteinc
kteinc 提问者
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Thanks that worked! I uninstalled all of the Freecoder Software and Firefox started up with no problems.