jackryaninLA, well said! I joined earlier today, and spent a good deal of time searching for links to topics in which I posted.

It is unfathomable to me that the "My Contributions" link is limited to a specific page in the site, and not found anywhere else in a menu or through one's personal profile.

Even if I had spotted a link mentioning my "contributions", I would have understood it to refer to... just that. But we can only find that on a certain page; and those who are unaware of that page will flounder as some of us did.

This could be improved if users' posts were linked to one's username, or at least appear in our Dashboards. (But the latter, from what I can see, has no purpose whatsoever).

Thanks, but from the homepage, WHERE on the homepage is the link to get to the QUESTIONS page?

Please, someone, anyone...please tell us WHERE on the homepage is the link to get to the QUESTIONS page?

Just posting the link in a reply here isn't an answer. We need to know WHERE to find that link ourselves. Please.

samadams:

You said in your reply, "The first thing you see on the "questions" page is..." The problem is that we don't know how to get to the QUESTIONS page from the homepage.

From this page -- https://support.mozilla.com/en-US/home -- please tell us where the link is, AND WHAT IT SAYS (because "intuitive" seems to have been lost in latest Firefox releases).

Seriously, this, among other problems in the latest release has become a very big issue.

Bookmark this which will take you straight to the questions page -

http://support.mozilla.com/en-US/questions

Sign in if you want to access "My Contributions".

I don't know how you are posting if you don't know this. And don't forget to use the Search Firefox Help box at the top of the page, as a first source for answers.

EUREKA! HERE IS THE ANSWER.

SEE BELOW FOR THE SOLUTION PATH (the DO THIS answer) TO FIND THE QUESTIONS YOU HAVE ASKED.

alan_r:

Thank you for taking the time to read new questions from users and your reply here to my question above.

Here's the problem: When users ask questions, an answer is always given, but it is rarely the answer to the specific question.

My question (inquiry) was this: "From the homepage...please tell us where the link is and WHAT IS SAYS..."

The answer given was this: Bookmark this which will take you straight to the questions page - http://support.mozilla.com/en-US/questions."

PROBLEM: That answer still did not "tell us where the link was (on the homepage)...nor what the link said."

Hence, the only way we have of getting to the QUESTIONS page and then to the elusive "My Contributions" link is to always depend on a saved bookmark.

What all users should be able to do is to get to the Questions page -- intuitively -- from the homepage...from the homepage.

Users should not have to rely on a saved bookmark that may get deleted in the course of time, leaving them stranded once again.

By coincidence and luck, I found the answer:

SOLUTION:

1 -- Homepage: Sign in.

2 -- Homepage: In the right-side column, near the top there is a link that reads "? Ask a Question." Click on it. That will take you to this page: http://support.mozilla.com/en-US/kb/ask

3 -- On this new ASK page: In the left column there is bullet point that reads, "Look through already-posted questions." Click on it. That will take you to this page: http://support.mozilla.com/en-US/questions

4 -- On this new QUESTIONS page: Under the headline, "Firefox Support Forum," there is horizontal series of options, one of which reads "My Contributions." Click on it. That will take you the list of questions you have asked.

Those simple four points are the answer to the question. Now, anyone can follow those points and learn how to find the "My Contributions" link, even though this site has it hidden in a maze of gobbledygook. that is non-intuitive.

After approximately 25 replies to the initial question/inquiry, this is the first time the specific answer exists.

How easy and simple it would have been for someone who is a Firefox guru to have given this answer in the beginning.

I now move on to the next problem of getting Firefox Google image search to display images on more than page 1.

Sorry, I haven't been on in a while, otherwise, I would have answered your question specifically. But if you try to follow your steps today - they don't work. There is no link for "Look through already-posted questions" They changed the page. They also changed the Ask a Question page recently.

Now the steps are the same up to getting to the Ask a Question page.

Then you click the Ask A Question button on the left.

Then you look for the breadcrumbs right under the page title. You will see:

   Firefox Help / Forum / Ask a New Question

Now click the "Forum" link.

Now you are at the Questions page.

And yes, sadly this is still a maze and not intuitive.

Mozilla seems to think people only ever ask new questions without ever wanting to see other people's replies, or even to see what others have asked and maybe offer some help.

Other forum sites have NO PROBLEM with this at all. It seems this awkwardness is somewhat unique to support.mozilla.com