Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

v91.5 64bit no longer connects to my IMAP server, after latest Ubuntu 20.04 updates

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Bern

Bern
Bern
more options

Ubuntu 20.04.4 LTS Thunderbird v91.5.0

1--> After latest Ubuntu security, core updates 3 days ago, TB cannot connect to my imap server. my thunderbird account has not changed; gmail imap has been solid for years. My android app can still connect with the same info, so it isn't on google's side. all other apps such as this browser connect- my network is solid, working fine. I actually believe failure is in the Ubuntu update, but do not know what to look for or where to get proof, where to post it. Its own updater cannot connect either, a strong lead.

2--> ALSO: since latest TB update, TB no longer sees nor acknowledges LocalFolders' folders'/ mount points' subfolders nor their content. This extention's great function of allowing us to link in non-TB folder storage, such as NAS, to manage our client emails is very very important.

any ideas on either, thank you very much

Ubuntu 20.04.4 LTS Thunderbird v91.5.0 1--> After latest Ubuntu security, core updates 3 days ago, TB cannot connect to my imap server. my thunderbird account has not changed; gmail imap has been solid for years. My android app can still connect with the same info, so it isn't on google's side. all other apps such as this browser connect- my network is solid, working fine. I actually believe failure is in the Ubuntu update, but do not know what to look for or where to get proof, where to post it. Its own updater cannot connect either, a strong lead. 2--> ALSO: since latest TB update, TB no longer sees nor acknowledges LocalFolders' folders'/ mount points' subfolders nor their content. This extention's great function of allowing us to link in non-TB folder storage, such as NAS, to manage our client emails is very very important. any ideas on either, thank you very much

Chosen solution

after a week of this, apparently ubuntu updated(such updates were not disabled by the inner network/ driver issue), and both issues resolved. the inner ubuntu network problem likely disabled TB's ability to get its updates, so now all is well.

Read this answer in context 👍 0

All Replies (1)

Bern
Bern Question owner
more options

Chosen Solution

after a week of this, apparently ubuntu updated(such updates were not disabled by the inner network/ driver issue), and both issues resolved. the inner ubuntu network problem likely disabled TB's ability to get its updates, so now all is well.