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How to search support.mozilla.org for ALL words (AND) rather than ANY word (OR)

  • 7 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย chris_seddon

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I am finding it virtually impossible to find support for Mozilla products on support.mozilla.org simply because there is no obvious way to AND search terms rather than have the website OR them by default. When I get hundreds of results I want to refine them by adding more to my description, but when I do that I get even more results. If providing the option to select AND rather than OR is too difficult, at least have the search default to AND, which is in nearly every instance more helpful.

I am finding it virtually impossible to find support for Mozilla products on support.mozilla.org simply because there is no obvious way to AND search terms rather than have the website OR them by default. When I get hundreds of results I want to refine them by adding more to my description, but when I do that I get even more results. If providing the option to select AND rather than OR is too difficult, at least have the search default to AND, which is in nearly every instance more helpful.

วิธีแก้ปัญหาที่เลือก

Don't use the SUMO search engine, use site:https://support.mozilla.org/ to precede a search string in your favourite search engine. Much more effective when looking for results in the past week, past month etc.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (7)

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Thank you James I will attempt to post it there

James said

Asking a question about support.mozilla.org is best posted in https://support.mozilla.org/en-US/forums/contributors
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วิธีแก้ปัญหาที่เลือก

Don't use the SUMO search engine, use site:https://support.mozilla.org/ to precede a search string in your favourite search engine. Much more effective when looking for results in the past week, past month etc.

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Thank you sf that's a common-sense solution that I will follow in future.

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There's also an Advanced Search page. It's a bit annoying to use but you could consider if you need to narrow down your results to articles only or to specific forums, etc.

https://support.mozilla.org/search/advanced

On that page + with a space on each side is used for AND.

เปลี่ยนแปลงโดย jscher2000 - Support Volunteer เมื่อ

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Thank you jscher that's really helpful.