Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Error sending emails.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Matt

k7lrb
k7lrb
more options

I may have posted this in the wrong "section" so here it is (again):

When sending emails, using my Cox IP, I get the following error message:

An error occurred while sending mail: The mail server sent an incorrect greeting: cxr-obgw-6003a.stratus.cloudmark.com cmsmtp 193.36.225.118 blocked. Refer to Error Codes section at https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#CXDNS.

I have recently "upgraded" to Win10 but my email has been working fine, even after the "upgrade". I have tried several of the suggestions provided online, including some from Thunderbird, all to no avail.

Any help will be greatly appreciated!

Thanks, Larry

I may have posted this in the wrong "section" so here it is (again): When sending emails, using my Cox IP, I get the following error message: An error occurred while sending mail: The mail server sent an incorrect greeting: cxr-obgw-6003a.stratus.cloudmark.com cmsmtp 193.36.225.118 blocked. Refer to Error Codes section at https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#CXDNS. I have recently "upgraded" to Win10 but my email has been working fine, even after the "upgrade". I have tried several of the suggestions provided online, including some from Thunderbird, all to no avail. Any help will be greatly appreciated! Thanks, Larry

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

you posted it here https://support.mozilla.org/en-US/questions/1299500

I think one is enough so I will close this.,