搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Outgoing Mail

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 mustangmaggie

more options

I am suddenly having trouble sending emails to a particular email address. Cox is my internet provider and I have explored the problem with them. It appears to be a Thunderbird problem. When I send a message to this particular site, I get the following message: " An error occurred while sending mail. The mail server responded: <[email protected]> message rejected. Refer to Error Codes section at https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#CXSNDR. Please check the message and try again.

Thanks in advance for your help.

I am suddenly having trouble sending emails to a particular email address. Cox is my internet provider and I have explored the problem with them. It appears to be a Thunderbird problem. When I send a message to this particular site, I get the following message: " An error occurred while sending mail. The mail server responded: <[email protected]> message rejected. Refer to Error Codes section at https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#CXSNDR. Please check the message and try again.'' Thanks in advance for your help.

所有回复 (2)

more options

Cox is your internet provider and you are obviously sending your mail from another email domain/and email address not containing @cox.net. Cox feels that domain is not configured correctly.

We see a lot of that sort of thing here. Mostly from cheap as chips hosting providers where folks do DIY domain configurations. What is the domain name?

more options

Hi and thank you for responding so quickly. Actually, cox.net is the domain. I don't access my emails through Cox, though, as I use Thunderbird for that purpose. Does that make sense?