Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Secure websites (Facebook, Modzilla) will not load properly on only one windows user account

  • 2 majibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by cor-el

more options

When trying to get into a secure website like Facebook or Modzilla, only words show up, no pictures. Plus this is only occurring on one windows user account. The other user accounts are not having this problem. Also, I can access the websites properly with using internet explorer.

When trying to get into a secure website like Facebook or Modzilla, only words show up, no pictures. Plus this is only occurring on one windows user account. The other user accounts are not having this problem. Also, I can access the websites properly with using internet explorer.

All Replies (2)

more options

hello Dunngers, please make sure that your system's date, time & timezone are set correctly.

more options

If images are missing then check that you do not block images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden Menu bar.

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also: