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I keep being prompted to download Firfox version 28.0 but when I click on the Download button the laptop just hangs saying "trying to connect"

chrisbirks
chrisbirks
more options

Every time Firefox starts I am prompted to downlaod version 28.0 When I click to download I get a screen saying trying to connect to Firefox but nothing else happens even if I leave it for a long period of time. I have a Mac Book Pro running on the latest version of iOS

Every time Firefox starts I am prompted to downlaod version 28.0 When I click to download I get a screen saying trying to connect to Firefox but nothing else happens even if I leave it for a long period of time. I have a Mac Book Pro running on the latest version of iOS

Chosen solution

Then uninstall your current Firefox version, without Removing user data and settings, as explained here:
Uninstall Firefox from your Mac computer

Then install Firefox 28, which will use your existing settings and user data:
How to download and install Firefox on Mac

You can download Firefox 28.0 from here:
http://www.mozilla.com/en-US/firefox/all.html
or here:
http://www.mozilla.org/en-US/firefox/new/

Please note: Firefox 29 is scheduled for release next Tuesday, April 29th.

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All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Suluhisho teule

Then uninstall your current Firefox version, without Removing user data and settings, as explained here:
Uninstall Firefox from your Mac computer

Then install Firefox 28, which will use your existing settings and user data:
How to download and install Firefox on Mac

You can download Firefox 28.0 from here:
http://www.mozilla.com/en-US/firefox/all.html
or here:
http://www.mozilla.org/en-US/firefox/new/

Please note: Firefox 29 is scheduled for release next Tuesday, April 29th.