Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Few websites do not open once I sync my desktop mozilla with my android phone

  • 2 majibu
  • 8 wana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

When I sync my firefox account on my pc with my android phone firefox, some websites do not open in my desktop firefox. Some of the sites are: www.google.com https://netbanking.hdfcbank.com/netbanking/ www.onlinesbi.com

When I reinstall the firefox, all the sites open, and if I again sync my account with the android phone, the problem highlighted above recurs

Please help

When I sync my firefox account on my pc with my android phone firefox, some websites do not open in my desktop firefox. Some of the sites are: www.google.com https://netbanking.hdfcbank.com/netbanking/ www.onlinesbi.com When I reinstall the firefox, all the sites open, and if I again sync my account with the android phone, the problem highlighted above recurs Please help

All Replies (2)

more options

Hi Lakshit,

Please update your Firefox to version 27 :-) There are alot of security risks that have been updated since version 13. Hello,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!

Please report back to see if this helped you!

Thank you.

more options

Is this a problem with bookmarks or can't you open these website as well if you type the URL in the location bar?

Does it work in a Private Browsing mode window?

Did you try to unlink the Android device and possibly delete the Sync account and try to set up Sync again?