Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i cannot get any audio when playing a youtube video; the volume control is "x'd" and won't change.

  • 4 majibu
  • 9 wana tatizo hili
  • 1 view
  • Last reply by ydaltak

more options

the youtube volume control works fine in chrome, but not firefox or internet explorer. i tried clearing the cache/cookies but it didn't do anything. i have the latest version of flash and firefox and i'm using windows 7.

the youtube volume control works fine in chrome, but not firefox or internet explorer. i tried clearing the cache/cookies but it didn't do anything. i have the latest version of flash and firefox and i'm using windows 7.

All Replies (4)

more options
more options

nothing on that page helped. everything was fine a couple of days ago, and suddenly....no volume.

more options

Try to clear the Flash local storage and settings for YouTube.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings
    • Remove a specific domain: Local Storage Settings by site

Flash Website Storage Settings panel:

Global Storage Settings Panel:

more options

i didn't see anything specific to youtube on those pages.