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firefox is not loading css youtube videos, or things such as playlist.com music.

  • 4 majibu
  • 6 wana tatizo hili
  • 4 views
  • Last reply by pasan1

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to be specific, css youtube on the social red, gaia, and the website playlist, it will not play any songs. when clicked, it flashes and give back an external error not of the site.

to be specific, css youtube on the social red, gaia, and the website playlist, it will not play any songs. when clicked, it flashes and give back an external error not of the site.

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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All Replies (4)

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Suluhisho teule

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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Thank you so much, it solved the css issue, the playlist issue however is still occurring, i can do without. i appreciate your time and remarkably simple solution. i will admit, i feel a bit like a fool. chow, izzy.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
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It happens after some time even if I clean the cache. Can we fix this bug?

Cheers