Hi,

You can try to Disable dap in Firefox Tools (Alt + T) > Add-ons > Extensions / Plugins. Hopefully all the downloads from this point will be channelized through Firefox again.

If that didn't help then try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

• http://kb.mozillazine.org/mimeTypes.rdf
• http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions

• https://support.mozilla.org/kb/change-firefox-behavior-when-open-file
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

thanks guyes tried disbaling addons with dap and it didn't work after restating firefox going to try the other options soon thanks

does crashing firefox so that when it crashes and loads the pages it crashed on is that the same as restarting as when i disable dap and crash it it still wants me to restart? i deletted that file the article said to and it still wants to use dap

Is it Download Accelerator Plus? You can try to deselect Launch DAP on Windows startup via the program's option in Windows start menu, restart Windows, start and then reset Firefox.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

If you would like to take a listing of the add-ons, changed preferences/settings etc. to quickly replicate the previous profile, please Copy all to clipboard (on the left of the reset button), and paste it into MS Office Excel, or OpenOffice/LibreOffice Calc, or notepad. However, it would be a good idea to check for the existence of the issue immediately after the reset.

If problems persist the DAP support would also be helpful.

thanks guyes dap wont even load so cant get to settings to change them

not really keen on resetting firefox yet as have enough issues with some hardware on pc  atm some times the computer not starting up dont want to change to much also resetting profile  passwords usernames etc the list goes on using config selective start up

even email now playing up after recieving emails and then trying sending email to dap link provided it wants me to log in

solved guyes thanks i had to close all firefox windows and crashing it didn't help thanks again