Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My HP laptop doesnt download anything.

  • 8 majibu
  • 5 wana tatizo hili
  • 3 views
  • Last reply by JSanchez14

more options

I've tried downloading music from programs such as Datpiff.com or HotNewHipHop.com but the file for some reason wont download. The same problems apply with other browsers. The sites for some reason always say "waiting" for... but the file wont actually download. Any help would be appreciated.

I've tried downloading music from programs such as Datpiff.com or HotNewHipHop.com but the file for some reason wont download. The same problems apply with other browsers. The sites for some reason always say "waiting" for... but the file wont actually download. Any help would be appreciated.

All Replies (8)

more options

Hello JSanchez14, check firewall and your other security software(antivirus, antispyware) if the problem is there.

Configure Windows Firewall to allow Firefox access to the Internet

see also : What to do if you can't download or save files


thank you

more options

I checked if it was a firewall problem but it is not and im still not sure whats wrong. Is there a way to know whats wrong without trying a possibilities? Its still the same thing were the file is "waiting".

more options

so i tried again and still no luck.Anyone know what i should try?

more options

it didnt work. Im pretty sure its not firewall related but i will try anything really.

more options

Is that downloading done via a normal link (<a href>) or is there JavaScript involved?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Can you download files from other websites?

more options

i belive there is javascript involved.

http://www.datpiff.com/pop-mixtape-download.php?id=m8a7d560

I tried downloading the mixtape above but it doesnt work. On the bottom it says waiting for edge-mt.datpiff.com..

more options

I am able to download pictures and other small things but not music. I have tried different websites to download music but they never work. It is the same problem where it is "waiting."

more options

Im pretty sure some settings are disabled and do not allow me to download music. Or can it be the browser? like the extensions