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When on ebay, trying to load pictures, the standard tab comes up blank and I can't use it.

dlbrown46
dlbrown46
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I am trying to post a listing on Ebay. I click the "add pictures" tab. A window comes up with various options. When I click the "standard" tab, it used to work fine. But now it comes up blank and I can't use it to upload pictures into my listing. I can still do this with Internet Explorer or Google Chrome, but not with Firefox. How do I fix this?

I am trying to post a listing on Ebay. I click the "add pictures" tab. A window comes up with various options. When I click the "standard" tab, it used to work fine. But now it comes up blank and I can't use it to upload pictures into my listing. I can still do this with Internet Explorer or Google Chrome, but not with Firefox. How do I fix this?

Modified by dlbrown46

All Replies (3)

dumdidadida
dumdidadida
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Hi,

A general troubleshooting step you could try is to check the site in a new profile. If the new profile is okay, you can Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

dlbrown46
dlbrown46 Mwenye swali
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I opened Firefox in a new profile, but the same blank widow came up in the add pictures "standard" mode on Ebay. So, that didn't work.

dumdidadida
dumdidadida
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Personally I'm not familiar with eBay. If there are users here who also use eBay they would be able to definitely help. The eBay tech forum could also be helpful.