We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do you get rid off that pop up box asking you to RENEW firefox after you HAVE renewed firefox

  • 1 jibu
  • 2 wana tatizo hili
  • 4 views
  • Last reply by user633449

more options

Every time I open Firefox a new Pop Up box asks me to RENEW firefox. I HAVE renewed firefox but the Pop Up box will not go away.

Every time I open Firefox a new Pop Up box asks me to RENEW firefox. I HAVE renewed firefox but the Pop Up box will not go away.

All Replies (1)

more options

By Renew, do you mean update Firefox? Firefox never needs renewal (there is no subscription). But the version of firefox you have is out of date (and insecure). So you can take care of this message by going to www.getfirefox.com and downloading and installing the newest version. Don't worry, all your personal data will be safe, and the upgrade it free and will make your Firefox faster and more secure