Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is slow and sticky and stops responding. How can it be fixed?

  • 2 majibu
  • 3 wana tatizo hili
  • 6 views
  • Last reply by cor-el

more options

Firefox has a hissy fit when I try to type in a comment on Facebook and many other places. The browser is slow and sticky and stops responding on too many sites to list. This has gone on for 2 months now and all the toubleshooting and looking for a remedy is getting old.

Firefox has a hissy fit when I try to type in a comment on Facebook and many other places. The browser is slow and sticky and stops responding on too many sites to list. This has gone on for 2 months now and all the toubleshooting and looking for a remedy is getting old.

All Replies (2)

more options

Hi Voelker,

We've got a couple of troubleshooting sections that might help. You should look at this section about slow performance or you could try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit.

Hopefully this helps!

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: