Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes as soon as I click the Firefox icon.

  • 3 majibu
  • 5 wana tatizo hili
  • 1 view
  • Last reply by ttorontali

more options

When I click the firefox icon, it doesn't open at all. It just pops up the crash reported. It crashes immediately when I click the icon. It won't start in safe mode either. How can I get my Firefox working again?

When I click the firefox icon, it doesn't open at all. It just pops up the crash reported. It crashes immediately when I click the icon. It won't start in safe mode either. How can I get my Firefox working again?

Modified by ttorontali

Chosen solution

I ended up having to install an older version of Firefox (9.0.1). Firefox 10 just won't work on my mac.

Read this answer in context 👍 0

All Replies (3)

more options

-> Firefox crashes when you open it

Check and tell if its working.

more options

Create a New Profile as a test to check if your current profile is causing the problems.

IF that New Profile works then you can recover your History, Bookmarks and Passwords from the Old Profile.

Check and tell if its working.

more options

Suluhisho teule

I ended up having to install an older version of Firefox (9.0.1). Firefox 10 just won't work on my mac.