We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

neurodoodle
neurodoodle
more options

Everytime I attempt to open Firefox, it automatically crashes. I need help !!

Everytime I attempt to open Firefox, it automatically crashes. I need help !!

All Replies (2)

Matt_G
Matt_G
more options

Hi jeurodoodle,

You should also take a look at the article Troubleshoot Firefox crashes (closing or quitting unexpectedly). There is a lot of good troubleshooting information in there. I would also suggest starting Firefox in Safe Mode to see if it still crashes. If it doesn't crash in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Hopefully this helps!

neurodoodle
neurodoodle Mwenye swali
more options

I checked it out and they sent me a link to here and to post the crash number. It crashes even in safe mode. :/