Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Most, but not all, website no longer display as HTML. This has been happening since I downloaded the latest version of Firefox.

  • 1 jibu
  • 1 ana tatizo hili
  • 9 views
  • Last reply by cor-el

more options

The websites are accessible but do not display as HTML. Mirriam-Webster is one such site, but there are many others. However, this Firefox site and my google mail site, as well as some others, display fine.

I've pasted in an example of a website that will not display properly on Firefox but displays just fine on Internet Explorer.

The websites are accessible but do not display as HTML. Mirriam-Webster is one such site, but there are many others. However, this Firefox site and my google mail site, as well as some others, display fine. I've pasted in an example of a website that will not display properly on Firefox but displays just fine on Internet Explorer.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).