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I downloaded an update and now Firefox does not connect to the Internet. Having downloaded it again and again without avail, what do I do?

Alai
Alai
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Firefox has gone haywire and won't connect to the Internet. I was prompted to install one of your updates and I did. Afterwards, it would no longer connect. I uninstalled and reinstalled it several times, but still I cannot connect to the Internet. My OS is Windows 7

Firefox has gone haywire and won't connect to the Internet. I was prompted to install one of your updates and I did. Afterwards, it would no longer connect. I uninstalled and reinstalled it several times, but still I cannot connect to the Internet. My OS is Windows 7

All Replies (1)

SafeBrowser
SafeBrowser
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After a Firefox upgrade/update, your firewall may not recognize that new version and will not allow access to the internet; that is your firewall doing its job. You may need to

  1. close Firefox (Firefox button > Exit or File > Exit)
  2. remove permissions for Firefox from your firewall's programs list
  3. restart Firefox
  4. allow your firewall to detect the new version and give the permissions needed by your firewall for Firefox to access the internet.

See --> Cannot connect after upgrading Firefox
See --> Firewalls-Configuring firewalls


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser