Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The back arrow stopped working, private browsing OFF, using HISTORY to go back works, any ideas what happened?

  • 1 jibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by cor-el

meloys@sti.net
[email protected]
more options

Firefox 7.0.1. Windows7 Pro 64. Yesterday I was streaming audio from sky.fm and noticed that the navigation toolbar back arrow stopped responding and has not responded since. FF restart, computer reboot, same problem. Private browsing has never been used, i.e. the history file is fine. Using it is the only way to go back to a previous page or site. The only visual indication that the arrow has been clicked is that the firefox icon in the tool tray dims. All other indications are normal. The present url is displayed, and FF is responsive to any link clicks going forward--just not back. Any ideas? Thanks, John.

Firefox 7.0.1. Windows7 Pro 64. Yesterday I was streaming audio from sky.fm and noticed that the navigation toolbar back arrow stopped responding and has not responded since. FF restart, computer reboot, same problem. Private browsing has never been used, i.e. the history file is fine. Using it is the only way to go back to a previous page or site. The only visual indication that the arrow has been clicked is that the firefox icon in the tool tray dims. All other indications are normal. The present url is displayed, and FF is responsive to any link clicks going forward--just not back. Any ideas? Thanks, John.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.