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When I try to turn on the browser - Mozilla Firefox, the following message will appear "Microsoft Visual C++ Runtime Library Runtime error! " Can advice be given to solve the said problem !

  • 5 majibu
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  • Last reply by ayau88

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When I try to turn on the browser - Mozilla Firefox, the following message"Microsoft Visual C++ Runtime Library Runtime error! " Can advice be given to solve the said problem !

When I try to turn on the browser - Mozilla Firefox, the following message"Microsoft Visual C++ Runtime Library Runtime error! " Can advice be given to solve the said problem !

All Replies (5)

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Many thanks for your advice given, but I cannot start Firefox in Safe Mode mainly because the said program is then terminated after and despite of clicking icon - Firefox twice!

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http://support.microsoft.com/kb/307817

Check and tell if its working.

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Try to do a clean reinstall.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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Many thanks for the advice and I'll follow the required procedure to make the browser to work! Thks again.