Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have upgraded to V.5 but now Firefox cannot connect to any server. Nothing else has been changed.

  • 3 majibu
  • 13 wana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

I have upgraded to V.5 on both my notebook and home computer by following the links on your email. Now I cannot connect to the internet on either machine. Nothing else has been changed on either, and other browsers (Google Chrome and Internet Explorer are both working fine.

I have upgraded to V.5 on both my notebook and home computer by following the links on your email. Now I cannot connect to the internet on either machine. Nothing else has been changed on either, and other browsers (Google Chrome and Internet Explorer are both working fine.

All Replies (3)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Thanks for that. Access in Macafee had changed to *block*. now changed back and working fine.

more options

You're welcome