We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Amount downloaded exceeds total size of file?

more options

I'm trying to download a few files from one certain site. None complete because once the size of the file downloaded matches the file's actual size, both 'download speed' and 'est. time remaining' turn to 'unknown' while the amount downloaded doesn't stop; eg 4.0 MB of 3.0 MB completed. Is this the site's problem, and not an issue with Firefox? All downloads from other sites run normally.

URL of affected sites

http://

I'm trying to download a few files from one certain site. None complete because once the size of the file downloaded matches the file's actual size, both 'download speed' and 'est. time remaining' turn to 'unknown' while the amount downloaded doesn't stop; eg 4.0 MB of 3.0 MB completed. Is this the site's problem, and not an issue with Firefox? All downloads from other sites run normally. == URL of affected sites == http://

All Replies (1)

more options

Hard to say what the problem might be caused by. Could be that one download server, or it might be the FireDownload addon that you are using. Or it could be Firefox itself.

Do you have that problem with that particular download server with Firefox running in the Firefox SafeMode, or with that addon disabled? http://support.mozilla.com/en-US/kb/Safe+Mode

Or you ask about that problem at the support pages for that FireDownload addon. http://www.fireaddons.com/support/