We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get a message that says ff is already running but is not responding ,to open a new window, you must close the existing ff process or restart your system, how do i close the existing ff process?

  • 1 jibu
  • 3 wana tatizo hili
  • 10 views
  • Last reply by Shawn

AnonymousUser
AnonymousUser
more options

I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process?


This happened

Every time Firefox opened

== I got my new dell laptop four weeks ago with window 7 installed

I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process? == This happened == Every time Firefox opened == I got my new dell laptop four weeks ago with window 7 installed

All Replies (1)

Shawn
Shawn
  • Moderator
more options

See https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding