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firefox loses its connection to msn

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  • Last reply by cor-el

AnonymousUser
AnonymousUser
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signed on to home page(msn) answered some e-mails and then firefox lost its connection to msn. couldn't connect to msn. this has happened several times and i can not get my personal business done. i don't know what to do. this just started happening.

This happened

Every time Firefox opened

== two days ago

signed on to home page(msn) answered some e-mails and then firefox lost its connection to msn. couldn't connect to msn. this has happened several times and i can not get my personal business done. i don't know what to do. this just started happening. == This happened == Every time Firefox opened == two days ago

All Replies (1)

cor-el
cor-el
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Your plugins list shows outdated plugin(s) with known security and stability risks. 

# Shockwave Flash 10.0 r32
# Java Plug-in 1.4.2_03 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version. See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE) http://www.adobe.com/software/flash/about/ --- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems