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Duplicate email

  • 4 majibu
  • 0 wana tatizo hili
  • Last reply by PavelkoT

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Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated. I can live with each duplicated email but would like to get rid of the duplicated account. Thanks, Sue

All Replies (4)

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To delete an account - click account settings - highlight the account to delete - slightly below is 'Account Actions' menu, which as option to remove account.

Helpful?

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If I delete the account, it deletes both copies. I only need 1 copy deleted. I did see in my program files, that there are 2 entries for Thunderbird, so I am going to try to delete one from there. I should be able to reload it if it does not work.

Helpful?

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So, the 2 profiles, one is old thunderbird and the other is beta. Still need to know how to get the duplicate email account not to show up. The 2 accounts have exactly the same emails. When I delete an email in one, it deletes in the duplicated one.

Helpful?

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Did you talk with email support about this issue?

Helpful?

Uliza swali

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