Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BACK UP DATA

more options

Firefox crashed my profile disappeared. I had to log back in and my bookmarks haven't show up. I verified the profiles folder and all my data is still on my computer but I cannot import it to the browser. Please, help.

Firefox crashed my profile disappeared. I had to log back in and my bookmarks haven't show up. I verified the profiles folder and all my data is still on my computer but I cannot import it to the browser. Please, help.
Attached screenshots

All Replies (1)

more options

Hola, Los perfiles no desaparecen lo que puede haber pasado que se creen un nuevo perfil o que el perfil original tenga algunos archivos corruptos. El primer caso puedes verificarlo abriendo el administrador de perfiles. El segundo caso si podria producir perdida de datos ya que el historial, marcadores, etc es un archivo de base de datos sqlite: places.sqlite, si copiando este archivo o importando a nuevo perfil no aparecen el historial entonces solo podras ver los datos con editor de base de datos sqlite Saludos

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.