Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird not connecting to gmail

  • 1 jibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by david

anneedwards2001
anneedwards2001
more options

Suddenly today (June 7) when Thunderbird tries to download gmail emails, I get a message saying "Sending of password did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted." I have double checked that the username and password are correct (and I can access gmail on the web with those credentials.) I am using POP3 and have not had any problems before today.

As a way of seeing where the problem was, I went to account setup and tried to set up a gmail account (only put in the gmail address, no password.) When I click on "continue" it says "Thunderbird failed to find the settings for your email account."

Thanks

Suddenly today (June 7) when Thunderbird tries to download gmail emails, I get a message saying "Sending of password did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted." I have double checked that the username and password are correct (and I can access gmail on the web with those credentials.) I am using POP3 and have not had any problems before today. As a way of seeing where the problem was, I went to account setup and tried to set up a gmail account (only put in the gmail address, no password.) When I click on "continue" it says "Thunderbird failed to find the settings for your email account." Thanks

All Replies (1)

david
david
  • Top 10 Contributor
more options

Are you using OAUTH2 security? It sounds like you're not. If I'm right, I suggest updating your account setting to use OAUTH and remove your current password and then connect. Google will prompt you to allow access.