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streaming problems

  • 5 majibu
  • 3 wana tatizo hili
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  • Last reply by cor-el

eshy_g
eshy_g
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hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Modified by cor-el

Chosen solution

Unfortunately Widevine CDM 4.10.2209.1 no longer supports macOS 10.9 and 10.10 (minimum is 10.11).

Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.*/questions/1334863 WidevineCdm crashes on Firefox 78.10 (Mac OS)

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All Replies (5)

cor-el
cor-el
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Suluhisho teule

Unfortunately Widevine CDM 4.10.2209.1 no longer supports macOS 10.9 and 10.10 (minimum is 10.11).

Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.*/questions/1334863 WidevineCdm crashes on Firefox 78.10 (Mac OS)

brenda.ulmer
brenda.ulmer
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I am experiencing the same problem. Is there a solution to this?

cor-el
cor-el
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Unfortunately there is no solution possible other than using a supported operating system.

pMa1
pMa1
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I have this same problem, except that I am using MacOS 10.15 (Catalina) and have 90.0.2 There is no official or support forum documentation suggesting the problems extends this far into the "present", yet this is a problem that started a few months ago and still persists.

cor-el
cor-el
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Hi pMa1

If you are on MacOS 10.15 then you are on a platform that is supported by Widevine, so if you use Widevine 4.10.2209.1 and it still isn't working then something else is wrong.

Best is to create a new thread for you issue. I will close this thread since this is about OS X 10.9 and for that platform there is no solution or workaround possible as Google has simply stopped supporting Widevine versions older than 4.10.2209.1 with a valid DRM license .