Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird Disappears From the Computer When it is Shutdown

  • 2 majibu
  • 1 ana tatizo hili
  • 9 views
  • Last reply by kdpenton

kdpenton
kdpenton
more options

Hi All, We had Thunderbird installed on our Windows based computer and it worked fine. When changed to an iMac and installed Thunderbird then every time the computer shuts down or loses power Thunderbird disappears and has to be re-installed. Also all of our emails that were previously in the Inbox have gone. Once re-installed it works normally except that there are no emails in the Inbox other than those time stamped since the last shutdown. What have I done wrong?

Hi All, We had Thunderbird installed on our Windows based computer and it worked fine. When changed to an iMac and installed Thunderbird then every time the computer shuts down or loses power Thunderbird disappears and has to be re-installed. Also all of our emails that were previously in the Inbox have gone. Once re-installed it works normally except that there are no emails in the Inbox other than those time stamped since the last shutdown. What have I done wrong?

Chosen solution

install Thunderbird and not just run it from the downloaded DMG file.

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

install Thunderbird and not just run it from the downloaded DMG file.

kdpenton
kdpenton Mwenye swali
more options

Thanks I knew it would be something stupidly simple like that.....I just restarted and it's still there....thanks again....cheers Dave