Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after win 10 update Firefox cannot access any websites

  • 3 majibu
  • 2 wana tatizo hili
  • 13 views
  • Last reply by rp108

more options

Hi,

Win 10 Latest update. FF 78.0.1 64 bit

After Win 10 update, Firefox cannot access any web sites. -- from command line window I can ping many different websites and servers, including yahoo.com -- I did FF Refresh -- ensured Windows Firewall allows Firefox -- ensured that Firefox is default browser -- uninstalled FF -- got fresh install pgm from another computer via a memory stick. -- rebooted Win 10 -- installed fresh FF pgm

So far nothing has worked.

When I attempt to connect to any website I get Error "the connection has timed out"

Thank you.

Please note, the machine I am posting this on is not the problem machine.

Hi, Win 10 Latest update. FF 78.0.1 64 bit After Win 10 update, Firefox cannot access any web sites. -- from command line window I can ping many different websites and servers, including yahoo.com -- I did FF Refresh -- ensured Windows Firewall allows Firefox -- ensured that Firefox is default browser -- uninstalled FF -- got fresh install pgm from another computer via a memory stick. -- rebooted Win 10 -- installed fresh FF pgm So far nothing has worked. When I attempt to connect to any website I get Error "the connection has timed out" Thank you. Please note, the machine I am posting this on is not the problem machine.

Chosen solution

hello

rp108..

follow the steps and instruction you can use easily yahoo.com

Clear all cookies, site data and cache

  • Click the ≡ menu button. and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear

goto safe mode:

  • Click the ≡ menu button.
  • Click new private window
  • .
  • or (ctrl+shift+P)

i hope resolved your problem then reply back to me .

thank you!

Read this answer in context 👍 1

All Replies (3)

more options

Suluhisho teule

hello

rp108..

follow the steps and instruction you can use easily yahoo.com

Clear all cookies, site data and cache

  • Click the ≡ menu button. and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear

goto safe mode:

  • Click the ≡ menu button.
  • Click new private window
  • .
  • or (ctrl+shift+P)

i hope resolved your problem then reply back to me .

thank you!

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

more options

Hi Arman Kahn and Fred McD,

Thank you so much for your response, for your insights and advice.

It is working now.

Have a great day.

Best regards, rp108