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image file corrupted after download (media rescan failure)

  • 3 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by UDADA

UDADA
UDADA
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I am using Galaxy Note 9 and my downloaded image files are broken (cannot upload online or see it with viewer)

I contacted Samsung AS and they said that FF is not running media rescan after deleting temporary files, which is causing this issue. Anyone knows about how to solve this issue by chaning FF settings?

I am using Galaxy Note 9 and my downloaded image files are broken (cannot upload online or see it with viewer) I contacted Samsung AS and they said that FF is not running media rescan after deleting temporary files, which is causing this issue. Anyone knows about how to solve this issue by chaning FF settings?

All Replies (3)

Paul
Paul
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  • Moderator
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Hi

Do you have any add-ons installed?

Can you view the files when you open them from a file manager outside of Firefox for Android?

Do you have an example of a website where is issue happens?

UDADA
UDADA Mwenye swali
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I don't use any add-ons for FF android.

I cannot view wih external viewers either,

It happens from all the websites.

UDADA
UDADA Mwenye swali
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Seburo said

Hi Do you have any add-ons installed? Can you view the files when you open them from a file manager outside of Firefox for Android? Do you have an example of a website where is issue happens?


I don't use any add-ons for FF android.

I cannot view wih external viewers either,

It happens from all the websites.