Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

gContactsync won't download

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by TheBaron

more options

On my new computer I installed TB 68.1.0 and attempted to download gContactsync 3.1.7. After clicking on Download button a window opens showing the path to this file: gcontactsync-3.1.7-tb.xpi. The body of the window says:

"This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

My Default Apps Settings page shows TB as the default email program.

Need some help, please! Thanks

On my new computer I installed TB 68.1.0 and attempted to download gContactsync 3.1.7. After clicking on Download button a window opens showing the path to this file: gcontactsync-3.1.7-tb.xpi. The body of the window says: "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page." My Default Apps Settings page shows TB as the default email program. Need some help, please! Thanks

Chosen solution

Instead of clicking on Download in your browser, right-click it, Save Link As..., and download the xpi file. In TB, Tools/Add-ons, click the gear icon at the upper right, Install Add-on from File..., select the xpi file.

https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

Read this answer in context 👍 1

All Replies (2)

more options

Suluhisho teule

Instead of clicking on Download in your browser, right-click it, Save Link As..., and download the xpi file. In TB, Tools/Add-ons, click the gear icon at the upper right, Install Add-on from File..., select the xpi file.

https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

more options

Thanks so much. It worked!!!