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Can't log out of website

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  • Last reply by FredMcD

bidwin
bidwin
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I tried to log out of a website but found myself still logged in. Tried to log out several times, even closed Firefox and restarted, but was still logged in. I complained to the site's web support folks who pointed the finger at my browser. I tried the site with Safari and, sure enough, was logged out. If Firefox is the culprit what do I have to do to ensure I can log out of any site I visit? Thanks.

I tried to log out of a website but found myself still logged in. Tried to log out several times, even closed Firefox and restarted, but was still logged in. I complained to the site's web support folks who pointed the finger at my browser. I tried the site with Safari and, sure enough, was logged out. If Firefox is the culprit what do I have to do to ensure I can log out of any site I visit? Thanks.

All Replies (1)

FredMcD
FredMcD
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Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}