Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Is it possible to recover a Sync account from an old email?

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Kevin

CanningIO
CanningIO
more options

I no longer have access to the email I registered with and therefore cannot reset my password. The account was registered under [email protected]

Thank you.

I no longer have access to the email I registered with and therefore cannot reset my password. The account was registered under [email protected] Thank you.

Chosen solution

If you don't know the password then no. Even then you may need to respond to a confirmation email sent to the registered email address.

Resetting the password on the Sync account removes all the stored data.

Read this answer in context 👍 0

All Replies (1)

Kevin
Kevin
  • Moderator
more options

Suluhisho teule

If you don't know the password then no. Even then you may need to respond to a confirmation email sent to the registered email address.

Resetting the password on the Sync account removes all the stored data.