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Firefox blocking payflow credit card payment option at our website cactusnew.sdiphp.com

  • 4 majibu
  • 2 wana tatizo hili
  • 7 views
  • Last reply by bhuvna

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Hi team,

This is for your kind information, This is our website details. Please add a product to cart and checkout with any of payment option at the checkout page. You can find the issue with payment pro. Payment working in chrome but not working in firefox

Issue: We are using paypal express checkout and payments pro credit card checkout payment option. We have registered at paypal sandbox and we are using the registered credentials from paypal account.

It has been working well, both paypal and payment pro credit card option works and there is no issue with the payment and checkout

But today (31/01/2018), We checked the payment options at our website, it seems not working.

Error Details: view-source:https://pilot-payflowlink.paypal.com/ Error Snap: http://prntscr.com/i869pf Error Snap: http://prntscr.com/i86den

Information to share: - We didn't change any payment configuration at the backend . Even we didn't work on any of payment and checkout related pages - while testing we found this issue with credit card payment option

Please find our ticket and check our website with the url provided above. Kindly do let us know what went wrong and what is the cause of this issue.

Looking forward to hear positive reply from you soon

Thanks, Bhuvaneswari N

Hi team, This is for your kind information, This is our website details. Please add a product to cart and checkout with any of payment option at the checkout page. You can find the issue with payment pro. Payment working in chrome but not working in firefox Issue: We are using paypal express checkout and payments pro credit card checkout payment option. We have registered at paypal sandbox and we are using the registered credentials from paypal account. It has been working well, both paypal and payment pro credit card option works and there is no issue with the payment and checkout But today (31/01/2018), We checked the payment options at our website, it seems not working. Error Details: view-source:https://pilot-payflowlink.paypal.com/ Error Snap: http://prntscr.com/i869pf Error Snap: http://prntscr.com/i86den Information to share: - We didn't change any payment configuration at the backend . Even we didn't work on any of payment and checkout related pages - while testing we found this issue with credit card payment option Please find our ticket and check our website with the url provided above. Kindly do let us know what went wrong and what is the cause of this issue. Looking forward to hear positive reply from you soon Thanks, Bhuvaneswari N

All Replies (4)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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No this doesn't solve the issue. also its a online store, we can't tell to each and every customer or visitor to run at safe mode. What is the issue why its blocking payflow credit card payment option

Also one more thing would like to share is that we getting the content security policy error as in this snap https://prnt.sc/i86den in chrome also but its not blocking the payment, error just shown in console it doesn't affect the flow of payment and checkout

Only firefox blocking the payflow link and so we couldn't make the payment and couldn;t complete the checkout also

Looking forward to hear proper solution from your team. Please do the needful as soon as possible


With Regards, Bhuvna

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What is the site so others can attempt to do what your saying to find where the problem or what is causing the problem?

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Hi team,

This is for your kind information, This is our website details. website: http://cactusnew.sdiphp.com/ Error Details: view-source:https://pilot-payflowlink.paypal.com/ Error Snap: http://prntscr.com/i869pf Error Snap: http://prntscr.com/i86den

Please add a product to cart and checkout with any of payment option at the checkout page. You can find the issue with payment pro. Payment working in chrome but not working in firefox

Issue: We are using paypal express checkout and payments pro credit card checkout payment option. We have registered at paypal sandbox and we are using the registered credentials from paypal account.

It has been working well, both paypal and payment pro credit card option works and there is no issue with the payment and checkout

But yesterday (31/01/2018), We checked the payment options at our website, it seems not working.

Error Details: view-source:https://pilot-payflowlink.paypal.com/ Error Snap: http://prntscr.com/i869pf Error Snap: http://prntscr.com/i86den

Information to share: - We didn't change any payment configuration at the backend . Even we didn't work on any of payment and checkout related pages - while testing we found this issue with credit card payment option

Please find our ticket and check our website with the url provided above. Kindly do let us know what went wrong and what is the cause of this issue.

Looking forward to hear positive reply from you soon

Thanks, Bhuvaneswari N