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Thunderbird hangs when I try to print or print preview

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  • 2 wana tatizo hili
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  • Last reply by Justus65

Justus65
Justus65
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Hi,

Since a fair while ago, I cannot print from Thunderbird. As soon as I click Print of Print-Preview, the program hangs ("not responding"), and I need to kill the process to restart Thunderbird. It also happens with add-ons disabled. Note that I don't even get to the point where I select a printer, so it can't be a printer issue.

Running Thunderbird 52.6.0 (32 bit) on Windos 10

Help appreciated!

Justus

Hi, Since a fair while ago, I cannot print from Thunderbird. As soon as I click Print of Print-Preview, the program hangs ("not responding"), and I need to kill the process to restart Thunderbird. It also happens with add-ons disabled. Note that I don't even get to the point where I select a printer, so it can't be a printer issue. Running Thunderbird 52.6.0 (32 bit) on Windos 10 Help appreciated! Justus

Chosen solution

Does resetting the printer make any difference? Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK to close Options, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Suluhisho teule

Does resetting the printer make any difference? Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK to close Options, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

Justus65
Justus65 Mwenye swali
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Cool, thanks, that works. I had actually seen that other post, but had misinterpreted what was meant with "reset printer". I think basically what I've done is "clear default printer".

Anyway, it works now!