Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New upgrade with Firefox and Amcrest Security cameras

  • 4 majibu
  • 3 wana tatizo hili
  • 7 views
  • Last reply by Happy112

RichardVincent
RichardVincent
more options

The new Firefox will not work with my Amcrest Security cameras software. When I downgrade to the old version of Firefox, everything is OK. The next time I access Firefox, it automatically upgrades to the new version and Amcrest will not work

Windows 10, HP Pavilion X2, using Firefox,

The new Firefox will not work with my Amcrest Security cameras software. When I downgrade to the old version of Firefox, everything is OK. The next time I access Firefox, it automatically upgrades to the new version and Amcrest will not work Windows 10, HP Pavilion X2, using Firefox,

All Replies (4)

Sakuhl
Sakuhl
more options

What is the exact error message you see?

RichardVincent
RichardVincent Mwenye swali
more options

I did not get any error message. The camera screen is blank. (no picture)

the-edmeister
the-edmeister
  • Moderator
more options

So with Firefox 55.0.3 the camera doesn't work. Which "old version" does it work with?

Before Firefox 52.0?

Happy112
Happy112
more options

Hi   ! Your system details show that you have two versions of Shockwave Flash : 20.0 r0 and 26.0 r0 . This can cause problems, so please remove the oldest version.

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Uninstall the Flash Player using that uninstaller.

Then re-install the latest version :

https://get.adobe.com/flashplayer/

Make sure that you deselect the optional offers before hitting the 'Install Now' button.