Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Html signature is affecting thunderbird body message

more options

I add an html signature to my account, and then when I am writing an email there's something strange happening. Sometimes I press “enter” to change the line and instead of going to next line it turns to the the first one, and starts writing before; so as I am writing, I didn’t get that that is happening and when I see my email I need to start writing it again, or in a notepad to paste the text correctly on thunderbird. Another thing that happens is press enter and lines are too short or too long. I need to have an html signature, but I don’t want it to affect the body message! What could I do?

I add an html signature to my account, and then when I am writing an email there's something strange happening. Sometimes I press “enter” to change the line and instead of going to next line it turns to the the first one, and starts writing before; so as I am writing, I didn’t get that that is happening and when I see my email I need to start writing it again, or in a notepad to paste the text correctly on thunderbird. Another thing that happens is press enter and lines are too short or too long. I need to have an html signature, but I don’t want it to affect the body message! What could I do?

Chosen solution

Using the black powers of the moderator I have emails blankiblack.

I have edited the HTML of his signature to remove body text from the head, removed the closing body tag that had no opening tag and removed the stylesheet. Although removing the stylesheet was probably unnecessary.

All that is left once the signature is working is to add the to all of the image references. to make the mailchimp reporting work See http://kb.mozillazine.org/Creating_complex_mails_with_inline_images#Remote_images

Read this answer in context 👍 2

All Replies (7)

more options

how did you create your HTML. I would bet it was not using the instructions we provide. AS the symptoms sound like incorrect encoding that is commonly seen in pastes from word processing packages and HTML generators on the web

See https://support.mozilla.org/en-US/kb/Signatures

more options

Hi, Matt. Thank you for the answer! I have attached the signature from an html file. It’s true I’m a beginner on html, what I did was start the html file with and close with . Inside html file I basically have a table with images, links and text, with specific “<style>”. The file is opened correctly on browser and also on thunderbird, but affects the body message. Any solution? Is there a way to have the signature in html, but not the body message?

more options

If any part of an e-mail is in HTML, then the entire e-mail has to be coded as HTML.

The signature HTML should not be a full webpage. I mean that it should not contain the sections {html} or {body}, just plain HTML code.

Like : {font face="Comic Sans MS" size="+1" color="#0000FF"}blankiblack{/font} from {b}Nowhereville{/b}

Replacing {} with <>, of course. (This forum uses HTML, so trying to use the angle brackets in my examples above don't show properly.)

more options

if you upload a copy of the signature to say dropbox and post a link to it. Perhaps we can see an obvious problem there somewhere.

more options

I tried to follow Bruce's suggestion but I think I probably didn't make it correctly because the problem continues. I sent a message with my html file to Matt. Hope you can find what I am doing wrong.

Thank you!

Modified by blankiblack

more options

Suluhisho teule

Using the black powers of the moderator I have emails blankiblack.

I have edited the HTML of his signature to remove body text from the head, removed the closing body tag that had no opening tag and removed the stylesheet. Although removing the stylesheet was probably unnecessary.

All that is left once the signature is working is to add the to all of the image references. to make the mailchimp reporting work See http://kb.mozillazine.org/Creating_complex_mails_with_inline_images#Remote_images

more options

Thank you! It is working better now! I think the stylesheet was affecting it too, not just the body text. Anyway, I will still testing for more days, because that are also another problems, but I think they aren't related with the signature.