Tabs on Firefox crashes whenever I have HTML5 running in the background
After I've updated the Firefox browser to 50.0, I started having issues browsing multiple tabs. Whenever I have a tab that runs HTML5 (Youtube video or Twitch stream), and I'm on other tabs browsing, there is a high chance that my tabs crashes.
It doesn't happen in Safe mode, but even after I've manually disabled the few addons I have, it still crashes (I have no theme to my browser).
https://crash-stats.mozilla.com/report/index/17185f37-b4aa-4b57-8b4b-5f1752161129
All Replies (12)
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
When I ran the system file check, I got the message "Windows Resource Protection did not find any integrity violations."
I did have updates for my graphics card drivers, which was found through Geforce Experience, but it didn't solve my problem. Even after I had installed them, I still got crashes.
Please post the newest crash reports.
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Go to that message, and use the Undo link to its right.
Signature: nvwgf2um.dll | BaseThreadInitThunk
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
mfplat.dll = Microsoft Windows Media Foundation Platform
d3d11.dll = Direct3D 11 Runtime = Microsoft
user32.dll = Windows User API
KERNELBASE.dll = Microsoft
ntdll.dll = Microsoft
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
This is for Sumo's Related Bugs 1310600 RESOLVED FIXED Spike in crashes with Nvidia driver DLLs in Firefox 50 1292273 REOPENED --- Crash in nvwgf2um.dll | BaseThreadInitThunk
This is just a suggestion, Install an older version of Firefox {web link} Look for the directory of the version that you want. But remember that old versions may have security issues.
please do not downgrade to an older version. if the crashes didn't stop with a driver update, please disable d3d11 dxva video playback support in firefox to work around this type of crash: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.allow-d3d11-dxva. double-click it and change its value to false and restart firefox once.
I found that after I downloaded the latest drivers for my graphics card, it wasn't until after I rebooted my computer with the drivers already installed, that the tabs crashing stopped happening.
That was very good work. Well done.
Never mind. After the last update to 50.0.2, the crashes have started happening again.
https://crash-stats.mozilla.com/report/index/1cafce7e-fbb7-452e-ab5c-40ba02161201
https://crash-stats.mozilla.com/report/index/6efb237e-49da-4614-b79d-778c12161201
https://crash-stats.mozilla.com/report/index/9605d613-294b-4a84-95d2-671b82161201
Modified by KalKent
The new crash reports are the same as the other.
my recommendation from before still stands ;-)