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How do connect to my wi-fi?

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  • Last reply by FredMcD

rb1949
rb1949
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I am unable to connect to the internet through my Wi-fi. Every site I try to visit gives me the following error: SEC_ERROR_UNKNOWN_ISSUER When I try to sign into, sync my info or create my account with Mozilla I get a page saying I am not connected the internet. I have tried to resolve the problem in the advanced area and have had no luck. Please help me. Thanks Rita

I am unable to connect to the internet through my Wi-fi. Every site I try to visit gives me the following error: SEC_ERROR_UNKNOWN_ISSUER When I try to sign into, sync my info or create my account with Mozilla I get a page saying I am not connected the internet. I have tried to resolve the problem in the advanced area and have had no luck. Please help me. Thanks Rita

All Replies (1)

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

In case you're using ESET security software, please try to disable and re-enable SSL/TLS protocol filtering or generally disable the interception of secure connections as described in ESET’s support article: http://support.eset.com/kb3126/